Privacy policy

Last updated: May 2026

This Privacy Policy describes how Vellisse (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Contact Information

If you have any questions, need more information about our privacy practices, or would like to make a complaint, please contact us at:

Email: support@getvellisse.shop

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Your web browser
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products you view
  • Websites or search terms that referred you to our store

When you make a purchase, we also collect:

  • Name
  • Billing and shipping address
  • Payment information (processed securely via Shopify/third-party payment providers)
  • Email address
  • Phone number (if provided)

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Communicate with you about your order
  • Screen orders for fraud or risk
  • Provide customer support
  • Improve and optimise our website
  • Send marketing or promotional messages (if you opt in)

Sharing Your Information

We share your personal information with third parties only to help us operate our business, such as:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g. Stripe, PayPal, Shopify Payments)
  • Shipping and fulfilment partners
  • Analytics providers (e.g. Google Analytics)

We do not sell your personal information.

Cookies

We use cookies to improve your browsing experience and to understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

Behavioural Advertising

We may use your information to show you targeted ads or marketing through platforms such as Facebook, Instagram, or Google. You can opt out of personalised advertising through those platforms.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Withdraw consent for marketing

To exercise these rights, contact us at getvellisse@gmail.com

Data Retention

We keep your Order Information for our records unless and until you ask us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact:

Email: support@getvellisse.shop