Refund policy

Last updated: May 2026

We offer 30-day free returns on all orders worldwide.

If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund — no questions asked.

How to request a return: Contact us at getvellisse@gmail.com with your order number and reason for return. We'll provide you with a prepaid return label and process your refund once the item is received.

Conditions:

  • Items must be returned in their original condition and packaging.
  • Refunds will be issued to the original payment method within 5–10 business days of receiving the return.

For any questions, reach out to us at getvellisse@gmail.com.