Shipping policy

Last updated: May 2026

Free Worldwide Shipping We offer free standard tracked shipping on all orders worldwide — no minimum spend required.

Processing Time Orders are processed within 1–2 business days of payment confirmation.

Delivery Time Standard tracked shipping takes 8–14 business days depending on your location. You'll receive a tracking number via email once your order has been dispatched.

Tracking All orders are fully tracked. Use your tracking number to monitor your delivery at any time.

Customs & Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at support@getvellisse.shop and we'll investigate promptly.