Terms of service

By accessing or purchasing from Vellisse (vellisse.com), you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General These terms apply to all visitors, users, and customers of Vellisse. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products & Availability All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. Product images are for illustrative purposes and may vary slightly from the actual item.

3. Pricing & Payment All prices are displayed in AUD unless otherwise stated. We accept major credit cards and other payment methods available at checkout. Prices may change without notice, but orders already placed will be honoured at the price shown at the time of purchase.

4. Shipping We offer free worldwide shipping on all orders. Estimated delivery times vary by location. Vellisse is not responsible for delays caused by customs or third-party carriers.

5. Returns & Refunds We offer 30-day free worldwide returns. Items must be returned in their original condition. Refunds are processed to the original payment method within 5–10 business days of receiving the return. Please refer to our full Return & Refund Policy for details.

6. Intellectual Property All content on this website — including images, text, logos, and product designs — is the property of Vellisse and may not be copied, reproduced, or distributed without prior written permission.

7. Limitation of Liability Vellisse is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed.

8. Privacy Your personal information is handled in accordance with our Privacy Policy.

9. Governing Law These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Contact For any questions regarding these terms, please contact us at support@getvellisse.shop